The main objective of Italcementi Group is to continuously improve the quality of its products and services in order to meet customers' satisfaction. This objective can be reached through the Quality Policy and Objectives which call for actions guided by our Environment and Safety Policies. Initiatives should promote a lasting Sustainable Development and involve all the staff.

Italcementi Group has been implementing a Quality management system to assure that:

• supplied products meet our customers' expectations and our standard specification requirements
• quality consistency of our products is maintained over time
• product delivery meets the schedule agreed with our customers
• our commercial and technical assistance staff propose solutions to customer’s problems
• in-house training leads to the excellence of our staff
• the continuous improvement in our technical performance satisfies our shareholders and customers' expectations.